UPDATE: 3/23/20 12:30 PM
In light of Governor Whitmer’s announcement, Tri-Cities Credit Union continues to be here for you.  We remain open for business, and know that your deposits are federally insured up to $250,000 by the NCUA.

We are taking measures to keep our members and employees safe. We will continue to keep drive-thru open, and have limited in-branch services. We will continue to serve you through all contactless and remote means.

If you find yourself in financial hardship please contact us at (616)842-6320. We will review each  situation on an individual basis.

Please visit www.cdc.gov or your local health department website for the latest reporting on COVID-19.

We will get through this together. We always do.

UPDATE: 3/17/20 10:00 AM

Our Lobby will be closing at 1:00 PM on 3/17/20 until further notice.

Loans / additional help will be available by appointment only.

Our Drive-Thru will be available during regular business hours.

  • Monday – Thursday: 8:30 AM – 5:15 PM
  • Friday – 8:30 AM – 6:00 PM
  • Saturday – 8:30 AM – 12:00 PM (Noon)

Please remember we offer:

  • Audio Response Banking – (888) 278-5799
  • Online Banking – tricu.org
  • Mobile App with Mobile Deposit Capability – search “Tri-Cities Credit Union” in your app store and look for our updated blue and white logo.

Thank you for understanding during this time.

 

UPDATE: 3/16/20 11:25 AM
Here, at Tri-Cities Credit Union, the well-being of our members, employees, and the communities we serve are our top priority as the current situation with COVID-19 evolves.
If you believe you will have financial hardship due to COVID-19, please reach out to us at (616)842-6320 to discuss how we may help. We may have an assistance program available for you.
If you find yourself needing to stop into Tri-Cities Credit Union and are feeling unwell, we ask that you please utilize our Drive-Thru service. If it is a service that may be done over the phone, please give us a call and we would be more than happy to help you! All phone transfer fees will be waived.
As always, you may access your account online at www.tricu.org or with our mobile app (search Tri-Cities Credit Union in your app store and look for our updated blue and white logo). With online banking, you may view your accounts, check your balances, make payments, and transfer funds between Tri-Cities Credit Union accounts. With our mobile app, you may even deposit checks! Our ATM is available 24/7.
Please visit cdc.gov or your local health department website for the latest reporting on COVID-19.
Sincerely,
Kim Hall
President/CEO
Tri-Cities Credit Union
Originally Posted 3/13/20 9:40AM; we may update this page as things change.

 

Here, at Tri-Cities Credit Union, the well-being of our members, employees, and the communities we serve are our top priority as the current situation with the Coronavirus (COVID-19) evolves.

Please know that our staff is going above and beyond in steps to ensure that daily cleaning procedures continue to be in place. We are striving to maintain a safe environment for our members.

You can access your account online at tricu.org or with our mobile app. With online banking, you can view your accounts, check your balances, make payments, and transfer funds between tricu accounts. With our mobile app, you can even deposit checks. Our ATM is available 24/7.

We are here to help. If the Coronavirus is impacting you personally, please contact our staff at (616)842-6320. We may have an assistance program available for you.

 

Below are some best practices to prevent the spread of Coronavirus:

  1. Wash hands often with soap and water for a minimum of 20 seconds (or use an alcohol-based hand sanitizer)
  2. Avoid touching your nose, mouth, and eyes
  3. Wipe down cell phones and other personal devices with disinfectants at least twice daily
  4. Do the wave or bump elbows instead of shaking hands 😊
  5. Cover your cough or sneeze with tissue and dispose of properly
  6. Avoid others who are sick
  7. Stay home when you are sick

 

Please visit cdc.gov or your local health department website for the latest reporting on the Coronavirus.

 

Sincerely,

 

Kim Hall

President/CEO

Tri-Cities Credit Union